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We Are Proactive

Proactive IT prevents problems before they happen. We continually monitor our customer’s computers from our operations center.We identify and fix problems while they are still minor to make our customer’s IT environments reliable, secure and high-performing.

We Are Comprehensive

We provide a fast, efficient and dependable level of IT support that large corporations get from entire IT departments. Our well-trained technicians keep your IT infrastructure safe, secure and healthy with 24/7 monitoring, maintenance and management.

We Are Responsive

Proactive IT’s support desk, systems and procedures have been designed to ensure we are the most responsive IT company in the region. Our guaranteed 30 minute response to critical IT issues beats the industry
standard by half.

We Are Reliable

Proactive IT offers two levels of service to support the specific needs of a small and mid-size business. Our well-trained, professional and reliable technicians keep your IT infrastructure safe, secure and healthy with 24/7 monitoring, management and maintenance.

Are You Happy With Your IT Service Provider?

Call Us Today and Speak with a Live Person to Learn More About Our Range Of Services And Plans.

704-464-3075

Important Update for MS365 Users

Important Update for MS365 Users We've got an important update for Microsoft 365 users: prices are increasing in March!  This is Microsoft's first price increase in ten years - and it's expected to be an increase of about 20 - 40%, depending on which of their products...

Your Backup Software Probably Isn’t Providing What You Need. Here’s How to Know…

Your backup software probably isn’t providing what you need.    I know that’s a strong statement.   But it’s rooted in reality.   Too many companies think that their data is safe because they're using a backup tool. But their data is actually in peril, which could...

Looking for the Best Way to Use Microsoft Teams? Here Are 5 Tips for Success

I couldn’t do my work without Microsoft Teams.   After COVID-19 pushed us toward going remote, we began relying on Microsoft Teams for internal communication, collaboration on projects, and more. Today, this software is a go-to tool for Proactive IT.   Maybe you’d...

Core Services

Our Services Help Small to mid-sized businesses minimize downtime and avoid unplanned IT expenses by focusing on Prevention, Procedures & Proactivity.

Cyber Security

Proactive IT implements a robust, layered security methodology, to best secure your business network and intellectual property. Security is essential to your business. Hackers from China, Russia and elsewhere… read more

Disaster Recovery

Our customers enjoy 15-minute recovery from system failures and benefit from automatic, secure offsite backup of their data.  Can your current provider accomplish the same? … read more

Data Protection

Do your employees work remotely, use smartphones or tablets, or work from home on personal computers? Mobile devices and end-users are the most inadequately managed IT risks facing businesses today. … read more

Managed Services

Proactive IT reduces your risks, delivers peace of mind, and makes costs predictable. Never be nickle-and-dimed again… read more

Cloud Services

What is the Cloud? How can the Cloud benefit your business? Can Cloud help me save money? How do I get to the Cloud?… read more

IT Support

Does your business have full-time IT staff that are overwhelmed and need help? Would your IT support benefit from extra help and expertise? Proactive can help… read more

Technology is There to Support Your Business… Not the Other Way Around 

I’ve spent my entire career - 25 years and counting - in the SMB tech space.  Like most IT professionals, I love technology.  But I’ve learned something really important over the years I have spent supporting business leaders and their organizations:  Technology is...

Three new Teams features to look forward to

The use of Microsoft Teams has just exploded in the last few years, and it now boasts 270 million people using it every month. Of course, it was the right tool at the right time when we all rushed to working from home at the start of the pandemic.  But the growth of...

Never use your browser’s password manager 

Microsoft is always introducing new features and services to keep your people safe online, and your data secure. As a business owner or manager, you should already know that weak or reused passwords are one of the biggest risks to data security. A new update coming...

What Our Customers Are Saying

“The saying ‘You get what you pay for’ is a valid one. Especially when it is backed up by fast response, and delivery of what is promised. Having had other IT companies over the years of our practice, I can truly say that we have never been in better hands.”

– Stuart Hodgeman, Ted A. Greve & Associates

Three new Teams features to look forward to

Three new Teams features to look forward to

The use of Microsoft Teams has just exploded in the last few years, and it now boasts 270 million people using it every month. Of course, it was the right tool at the right time when we all rushed to working from home at the start of the pandemic.  But the growth of...

read more
Never use your browser’s password manager 

Never use your browser’s password manager 

Microsoft is always introducing new features and services to keep your people safe online, and your data secure. As a business owner or manager, you should already know that weak or reused passwords are one of the biggest risks to data security. A new update coming...

read more

Recognizing Email Fraud (Pictures of Phishing Examples)

Phishing emails are as predictable as the sunrise.   If I received a dollar for every fraudulent message forwarded to our team, I’d have more cash than Bill Gates.   Joking aside, I don’t foresee attacks slowing down for the businesses we serve. According to the FBI,...

Looking for the Best Way to Use Microsoft Teams? Here Are 5 Tips for Success

I couldn’t do my work without Microsoft Teams.   After COVID-19 pushed us toward going remote, we began relying on Microsoft Teams for internal communication, collaboration on projects, and more. Today, this software is a go-to tool for Proactive IT.   Maybe you’d...

Tools for Working from Home: 2020 Christmas Gift Ideas from the Proactive IT Team

It’s been some months since the COVID-19 crisis began. Remote work is now mainstream.   But on the other side of this transition, do your team members have everything needed for their at-home workspaces? If not, consider purchasing Christmas gifts that make your...

30 Minute Response Time

We promise a 30 minute response time for critical issues, compared to the industry standard 60 minutes.

FREE Second Opinion

In need of a review for your network & data security?
We can handle that…for FREE

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Look No Further

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Contact Us

6211 Carmel Rd
Suite 201
Charlotte, NC 28226
Phone: 704-464-3075
Email: info@weareproactive.com