Important Update for MS365 Users

We’ve got an important update for Microsoft 365 users: prices are increasing in March! 

This is Microsoft’s first price increase in ten years – and it’s expected to be an increase of about 20 – 40%, depending on which of their products you’re using. 

We’re big fans of Microsoft 365 here at Proactive, and while nobody likes a price increase, the reality is that the Microsoft team has been continually adding and improving to their product suite – particularly in the area of cybersecurity, which is more important than it’s ever been. So even with the price increase, we still believe that the Microsoft 365 platform provides excellent value for your business. 

Now, if you don’t want to swallow this price increase, Microsoft is giving users the opportunity to commit to a 12-month agreement and lock-in current pricing. There are some downsides to consider, though – most significantly, you will be locked-in to your current suite of services and will not have the ability to “downgrade” during the duration of your agreement. And also, you will not be able to move your license to a new IT provider during the duration of your agreement.

These are significant factors to consider and you should have a conversation with your IT company about the best path forward. 

In the next few weeks, we’ll update Proactive IT clients with the specifics of the pricing change.

If you’re not a Proactive client, make sure that you reach out to your IT provider and talk through the details. 

If you’d like to learn more about Proactive IT and the vital role that we play as a strategic partner to some of Charlotte’s fastest-growing businesses, give us a call or visit our website to schedule a phone call:

Reach out to us at or 704-464-3075 extension 3.      

Dedicated to IT security and productivity,  

– Steve

Steve Kennen, president of Proactive IT and cybersecurity expert

About Steve Kennen

As an expert in information technology infrastructure management, cybersecurity, and cyber risk management practices for small businesses, Steve spearheads initiatives that keep his clients secure and their business operations running smoothly. His core message is that the details matter.