IT Solutions Blog
Meeting Your Billable Hours Goal Post-COVID-19: How Technology Can Help
Is your law firm on track to meet its billable hours goal? Or has working from home (WFH) begun to negatively affect profitability? As the president of an IT company that serves law firms, I understand the high value placed on productivity. While work ethic,...
How to Efficiently Search for an Email in Outlook
Do you know how to search for an email in Outlook efficiently? Or does this scenario sound familiar... It’s a busy Monday, and you need to find an email that John Doe sent a month ago. You type “John Doe” in the mailbox search...
Do Your At-Home Attorneys Use this WFH Setup? If So, Your Data Is at Risk
When working from home (WFH) became a necessity, our legal clients quickly went remote. I suspect many other Charlotte law firms did the same. But I also suspect that—in the hasty transition to WFH—some firms allowed attorneys to directly access corporate data...
10 Ways Microsoft Teams Can Make Your Remote Workforce More Productive
Back in March, Mecklenburg County issued a COVID-19 stay-at-home order, and my whole team started working remotely. While I wasn’t exactly thrilled to lead our company from a bedroom desk, the past months have been pivotal for our team. Not only did we transition our...
Implement Multi-factor Authentication (MFA) for Microsoft 365 ASAP
What if I told you there’s a cybersecurity solution that “can block over 99.9 percent of account compromise attacks”? Don’t take my word for it. Read this Microsoft article on multi-factor authentication (MFA). If you’re not familiar with MFA, in short, it is a way to...
The Coronavirus Forced Us to Pivot, and I See Opportunity for Us All
This pandemic is taking lives, disrupting society, and taking an axe to our economy. It would be so easy to focus on the bad, the negative, and the depressing. But that stuff is obvious. We are living it. Personally, I see opportunity ahead! I see...
Our COVID-19 Update: Simple Guidance If Your Employees Are Working from Home
We can’t predict how bad the coronavirus (COVID-19) is going to get. The medical professionals I’ve communicated with indicate that it’s going to depend on what happens in the next two to three weeks. Right now,...
The Ransomware Data Breach Phenomenon
I came across a chilling article recently—an article that announces a new type of attack, the ransomware data breach. This piece talks about how cybercriminals have been accessing networks on the sly to determine how ransomware might cripple an organization...
9 North Carolina Cybersecurity Incidents That Happened in 2019
In 2019, our state saw its share of cybercrime. From ransomware to malicious code, I can document at least 9 North Carolina cybersecurity incidents that happened last year. And here’s what’s sobering. This is probably the tip of the iceberg as CSO reports the...
An Open Letter to My Clients and Colleagues: Sweating the Details Means Caring about Cybersecurity in 2020
Dear Clients and Colleagues, I’ve been talking about cybersecurity. A lot. If you thought we turned up the volume on cybersecurity-focused content and education in 2019, your observation was correct—we did. In 2020, our message isn’t changing....
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