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Managed IT Services Disaster Recovery Data Protection Network Security Cloud Services IT Support

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We Are Proactive

Proactive IT prevents problems before they happen. We continually monitor our customer’s computers from our operations center.We identify and fix problems while they are still minor to make our customer’s IT environments reliable, secure and high-performing.

We Are Comprehensive

We provide a fast, efficient and dependable level of IT support that large corporations get from entire IT departments. Our well-trained technicians keep your IT infrastructure safe, secure and healthy with 24/7 monitoring, maintenance and management.

We Are Responsive

Proactive IT’s support desk, systems and procedures have been designed to ensure we are the most responsive IT company in the region. Our guaranteed 30 minute response to critical IT issues beats the industry
standard by half.

We Are Reliable

Proactive IT offers two levels of service to support the specific needs of a small and mid-size business. Our well-trained, professional and reliable technicians keep your IT infrastructure safe, secure and healthy with 24/7 monitoring, management and maintenance.

Are You Happy With Your IT Service Provider?

Call Us Today and Speak with a Live Person to Learn More About Our Range Of Services And Plans.


Serverless Networks: The Next Wave of the Future

Serverless networks are coming to businesses near you.  Yes, I’m talking about technological advances that could mean you’ll never need to buy another server again.  Back in the day, businesses needed on-site servers to run their applications, store their...

What Salesforce Reveals about the Risks of Cloud Computing

It was called “the worst service disruption in Salesforce’s history.” Yes, I’m referring to the recent Salesforce disaster that sparked over 3,000 outages and affected users across the United States according to CRN. It’s a timely reminder that there are benefits and...

Is Cloud Storage Data Loss Possible? According to Microsoft, Yes It Is.

Your business has done the smart thing. From internal emails to shared files, you’ve placed all your company’s essential data in the cloud. No more updates for fully hosted applications. No more security patches. And certainly no more worries about losing your data....

Core Services

Our Services Help Small to mid-sized businesses minimize downtime and avoid unplanned IT expenses by focusing on Prevention, Procedures & Proactivity.

Cyber Security

Proactive IT implements a robust, layered security methodology to best secure your business network and intellectual property. Security is essential to your business. Hackers from China, Russia, and elsewhere… read more

Disaster Recovery

Our customers enjoy 15-minute recovery from system failures, and benefit from automatic, secure offsite backup of their data.  Can your current provider accomplish the same? … read more

Data Protection

Do your employees work remotely, use smartphones or tablets, or work from home on personal computers? Mobile devices and end-users are the most inadequately managed IT risks facing businesses today. … read more

Managed Services

Proactive IT reduces your risks, delivers peace of mind, and makes costs predictable. Never be nickle-and-dimed again… read more

Cloud Services

What is the Cloud? How can the Cloud benefit your businss? Can Cloud help me save money? How do I get to the Cloud?… read more

IT Support

Does your business have full-time IT staff that are overwhelmed and need help? Would your IT support mix benefit from extra help and expertise? Proactive can help… read more

The North Carolina State Bar Ransomware Attack: 5 Lessons in the Aftermath

It should be surprising, but it’s not.  If you haven’t heard yet, the North Carolina State Bar was hit by a ransomware attack.  Our State Bar announced on Thursday, October 3 that (on September 30) ransomware had infected the Bar’s servers. According to the...

The Silent Bad Actor: Why Typical Solutions for Cyberattacks Aren’t Enough

The year is 1204.¹   A castle named Château Gaillard is under siege by Philip II of France.² Despite being “the strongest castle of its age” (according to the Encyclopaedia Britannica), the fortress falls into the hands of the enemy.³ Just how did it...

The Case for Human Firewalls: 3 Reasons You Need Employee Cybersecurity Training

It’s cliche in the IT industry, but it’s true. Your employees are your biggest vulnerability. At Proactive IT, we’re all about securing your network, encrypting your data, and making sure your endpoint protection is up-to-date. But we can’t prevent employee error....

What Our Customers Are Saying

“The saying ‘You get what you pay for’ is a valid one. Especially when it is backed up by fast response, and delivery of what is promised. Having had other IT companies over the years of our practice, I can truly say that we have never been in better hands.”

– Stuart Hodgeman, Ted A. Greve & Associates

30 Minute Response Time

We promise a 30 minute response time for critical issues, compared to the industry standard 60 minutes.

FREE Second Opinion

In need of a review for your network & data security?
We can handle that…for FREE

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Contact Us

6211 Carmel Rd
Suite 201
Charlotte, NC 28226
Phone: 704-464-3075