Are You Ready?
For an IT Company that
exceeds your expectations in
Managed IT Services
Disaster Recovery
Data Protection
Network Security
Cloud Services
IT Support
Let’s Start a Conversation
Current customers, please do not use this form for support requests! Instead please click here to request support.
We Are Proactive
Proactive IT prevents problems before they happen. We continually monitor our customer’s computers from our operations center.We identify and fix problems while they are still minor to make our customer’s IT environments reliable, secure and high-performing.
We Are Comprehensive
We provide a fast, efficient and dependable level of IT support that large corporations get from entire IT departments. Our well-trained technicians keep your IT infrastructure safe, secure and healthy with 24/7 monitoring, maintenance and management.
We Are Responsive
Proactive IT’s support desk, systems and procedures have been designed to ensure we are the most responsive IT company in the region. Our guaranteed 30 minute response to critical IT issues beats the industry
standard by half.
We Are Reliable
Proactive IT offers two levels of service to support the specific needs of a small and mid-size business. Our well-trained, professional and reliable technicians keep your IT infrastructure safe, secure and healthy with 24/7 monitoring, management and maintenance.
Are You Happy With Your IT Service Provider?
Call Us Today and Speak with a Live Person to Learn More About Our Range Of Services And Plans.
704-464-3075
Core Services
Our Services Help Small to mid-sized businesses minimize downtime and avoid unplanned IT expenses by focusing on Prevention, Procedures & Proactivity.

Cyber Security
Proactive IT implements a robust, layered security methodology, to best secure your business network and intellectual property. Security is essential to your business. Hackers from China, Russia and elsewhere… read more

Disaster Recovery
Our customers enjoy 15-minute recovery from system failures and benefit from automatic, secure offsite backup of their data. Can your current provider accomplish the same? … read more

Data Protection
Do your employees work remotely, use smartphones or tablets, or work from home on personal computers? Mobile devices and end-users are the most inadequately managed IT risks facing businesses today. … read more

Managed Services
Proactive IT reduces your risks, delivers peace of mind, and makes costs predictable. Never be nickle-and-dimed again… read more

Cloud Services
What is the Cloud? How can the Cloud benefit your business? Can Cloud help me save money? How do I get to the Cloud?… read more

IT Support
Does your business have full-time IT staff that are overwhelmed and need help? Would your IT support benefit from extra help and expertise? Proactive can help… read more
What Our Customers Are Saying
“The saying ‘You get what you pay for’ is a valid one. Especially when it is backed up by fast response, and delivery of what is promised. Having had other IT companies over the years of our practice, I can truly say that we have never been in better hands.”
– Stuart Hodgeman, Ted A. Greve & Associates
If You Need New Equipment or New Software, NOW is the Time to Act!
Have you heard of Section 179?It’s part of the IRS tax code that’s aimed at helping small businesses, just like yours. When you buy new equipment or some software you can deduct the full purchase price from your gross income this year, rather than depreciate it over a...
Burst Pipes on Christmas Day: A Disaster Planning Case Study, Part 3
“IT was the one thing that went well when a lot of things were going wrong.” - Andrew Kromer When frozen pipes burst in the attic above his office, Andrew Kromer’s CPA business was flooded on Christmas Day, causing a cascade of events that rendered the office...
Burst Pipes on Christmas Day: A Disaster Planning Case Study, Part 2
Last Christmas was memorable for Andrew Kromer - and not in a good way. A pipe burst in the office of his CPA firm, flooding the building and rendering it unsafe and unusable. This type of disaster could have been devastating for his business, but, thanks to proper...

FREE Second Opinion
In need of a review for your network & data security?
We can handle that…for FREE
Let's Talk
Look No Further
Let's start a conversation today
Contact Us
6211 Carmel Rd
Suite 201
Charlotte, NC 28226
Phone: 704-464-3075
Email: info@weareproactive.com