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We Are Proactive

Proactive IT prevents problems before they happen. We continually monitor our customer’s computers from our operations center.We identify and fix problems while they are still minor to make our customer’s IT environments reliable, secure and high-performing.

We Are Comprehensive

We provide a fast, efficient and dependable level of IT support that large corporations get from entire IT departments. Our well-trained technicians keep your IT infrastructure safe, secure and healthy with 24/7 monitoring, maintenance and management.

We Are Responsive

Proactive IT’s support desk, systems and procedures have been designed to ensure we are the most responsive IT company in the region. Our guaranteed 30 minute response to critical IT issues beats the industry
standard by half.

We Are Reliable

Proactive IT offers two levels of service to support the specific needs of a small and mid-size business. Our well-trained, professional and reliable technicians keep your IT infrastructure safe, secure and healthy with 24/7 monitoring, management and maintenance.

Are You Happy With Your IT Service Provider?

Call Us Today and Speak with a Live Person to Learn More About Our Range Of Services And Plans.

704-464-3075

Looking for the Best Way to Use Microsoft Teams? Here Are 5 Tips for Success

I couldn’t do my work without Microsoft Teams.   After COVID-19 pushed us toward going remote, we began relying on Microsoft Teams for internal communication, collaboration on projects, and more. Today, this software is a go-to tool for Proactive IT.   Maybe you’d...

10 Ways Microsoft Teams Can Make Your Remote Workforce More Productive

Back in March, Mecklenburg County issued a COVID-19 stay-at-home order, and my whole team started working remotely.  While I wasn’t exactly thrilled to lead our company from a bedroom desk, the past months have been pivotal for our team. Not only did we transition our...

Implement Multi-factor Authentication (MFA) for Microsoft 365 ASAP

What if I told you there’s a cybersecurity solution that “can block over 99.9 percent of account compromise attacks”? Don’t take my word for it. Read this Microsoft article on multi-factor authentication (MFA). If you’re not familiar with MFA, in short, it is a way to...

Core Services

Our Services Help Small to mid-sized businesses minimize downtime and avoid unplanned IT expenses by focusing on Prevention, Procedures & Proactivity.

Cyber Security

Proactive IT implements a robust, layered security methodology, to best secure your business network and intellectual property. Security is essential to your business. Hackers from China, Russia and elsewhere… read more

Disaster Recovery

Our customers enjoy 15-minute recovery from system failures and benefit from automatic, secure offsite backup of their data.  Can your current provider accomplish the same? … read more

Data Protection

Do your employees work remotely, use smartphones or tablets, or work from home on personal computers? Mobile devices and end-users are the most inadequately managed IT risks facing businesses today. … read more

Managed Services

Proactive IT reduces your risks, delivers peace of mind, and makes costs predictable. Never be nickle-and-dimed again… read more

Cloud Services

What is the Cloud? How can the Cloud benefit your business? Can Cloud help me save money? How do I get to the Cloud?… read more

IT Support

Does your business have full-time IT staff that are overwhelmed and need help? Would your IT support benefit from extra help and expertise? Proactive can help… read more

“An Unprotected VPN Account”: The Achilles’ Heel of the Colonial Pipeline Fiasco

Why are North Carolina gas prices close to $3.00 a gallon as I release this blog?   Some might say it’s the Colonial Pipeline ransomware attack.   Fair enough.    But based on a recently published Newsweek story, I think we can answer that question even...

Recognizing Email Fraud (Pictures of Phishing Examples)

Phishing emails are as predictable as the sunrise.   If I received a dollar for every fraudulent message forwarded to our team, I’d have more cash than Bill Gates.   Joking aside, I don’t foresee attacks slowing down for the businesses we serve. According to the FBI,...

Don’t Let the Headlines Scare You. You Can Prevent Ransomware.

Don’t let the headlines scare you.   You can prevent ransomware.   Maybe you’ve watched the NC State Bar and different firms land in the news. Maybe your firm has suffered from a ransomware attack. But whatever your experience, please know that your data isn’t doomed...

What Our Customers Are Saying

“The saying ‘You get what you pay for’ is a valid one. Especially when it is backed up by fast response, and delivery of what is promised. Having had other IT companies over the years of our practice, I can truly say that we have never been in better hands.”

– Stuart Hodgeman, Ted A. Greve & Associates

5 Signs You Should Expect More from Your Managed Service Provider

5 Signs You Should Expect More from Your Managed Service Provider

Are you expecting enough from your managed service provider?   Or—like the proverbial frog in the kettle—have you slowly grown accustomed to your business being neglected, disrupted, or even mistreated?    In my opinion, some companies don’t have the...

read more
Does Your IT Company Support Your Overall Business Strategy?

Does Your IT Company Support Your Overall Business Strategy?

What kind of support do you get from your IT company?   Are you paying top-tier prices but only receiving helpdesk assistance and routine antivirus management? Instead of seeing the big picture, is your vendor reactive and focused on short-term solutions?      Your IT...

read more
Are You Trapped in a Toxic Business Relationship with Your IT Company?

Are You Trapped in a Toxic Business Relationship with Your IT Company?

Are you trapped in a toxic business relationship with your current IT company?   If you are, you’re not alone.   This is a very real problem.   Some IT providers are simply incompetent. The owners of these organizations may be good people, but they don’t know what...

read more

Recognizing Email Fraud (Pictures of Phishing Examples)

Phishing emails are as predictable as the sunrise.   If I received a dollar for every fraudulent message forwarded to our team, I’d have more cash than Bill Gates.   Joking aside, I don’t foresee attacks slowing down for the businesses we serve. According to the FBI,...

Looking for the Best Way to Use Microsoft Teams? Here Are 5 Tips for Success

I couldn’t do my work without Microsoft Teams.   After COVID-19 pushed us toward going remote, we began relying on Microsoft Teams for internal communication, collaboration on projects, and more. Today, this software is a go-to tool for Proactive IT.   Maybe you’d...

Tools for Working from Home: 2020 Christmas Gift Ideas from the Proactive IT Team

It’s been some months since the COVID-19 crisis began. Remote work is now mainstream.   But on the other side of this transition, do your team members have everything needed for their at-home workspaces? If not, consider purchasing Christmas gifts that make your...

30 Minute Response Time

We promise a 30 minute response time for critical issues, compared to the industry standard 60 minutes.

FREE Second Opinion

In need of a review for your network & data security?
We can handle that…for FREE

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Contact Us

6211 Carmel Rd
Suite 201
Charlotte, NC 28226
Phone: 704-464-3075
Email: info@weareproactive.com