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Managed IT Services Disaster Recovery Data Protection Network Security Cloud Services IT Support

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We Are Proactive

Proactive IT prevents problems before they happen. We continually monitor our customer’s computers from our operations center.We identify and fix problems while they are still minor to make our customer’s IT environments reliable, secure and high-performing.

We Are Comprehensive

We provide a fast, efficient and dependable level of IT support that large corporations get from entire IT departments. Our well-trained technicians keep your IT infrastructure safe, secure and healthy with 24/7 monitoring, maintenance and management.

We Are Responsive

Proactive IT’s support desk, systems and procedures have been designed to ensure we are the most responsive IT company in the region. Our guaranteed 30 minute response to critical IT issues beats the industry
standard by half.

We Are Reliable

Proactive IT offers two levels of service to support the specific needs of a small and mid-size business. Our well-trained, professional and reliable technicians keep your IT infrastructure safe, secure and healthy with 24/7 monitoring, management and maintenance.

Are You Happy With Your IT Service Provider?

Call Us Today and Speak with a Live Person to Learn More About Our Range Of Services And Plans.

704-464-3075

Important Update for MS365 Users

Important Update for MS365 Users We've got an important update for Microsoft 365 users: prices are increasing in March!  This is Microsoft's first price increase in ten years - and it's expected to be an increase of about 20 - 40%, depending on which of their products...

Your Backup Software Probably Isn’t Providing What You Need. Here’s How to Know…

Your backup software probably isn’t providing what you need.    I know that’s a strong statement.   But it’s rooted in reality.   Too many companies think that their data is safe because they're using a backup tool. But their data is actually in peril, which could...

Looking for the Best Way to Use Microsoft Teams? Here Are 5 Tips for Success

I couldn’t do my work without Microsoft Teams.   After COVID-19 pushed us toward going remote, we began relying on Microsoft Teams for internal communication, collaboration on projects, and more. Today, this software is a go-to tool for Proactive IT.   Maybe you’d...

Core Services

Our Services Help Small to mid-sized businesses minimize downtime and avoid unplanned IT expenses by focusing on Prevention, Procedures & Proactivity.

Cyber Security

Proactive IT implements a robust, layered security methodology, to best secure your business network and intellectual property. Security is essential to your business. Hackers from China, Russia and elsewhere… read more

Disaster Recovery

Our customers enjoy 15-minute recovery from system failures and benefit from automatic, secure offsite backup of their data.  Can your current provider accomplish the same? … read more

Data Protection

Do your employees work remotely, use smartphones or tablets, or work from home on personal computers? Mobile devices and end-users are the most inadequately managed IT risks facing businesses today. … read more

Managed Services

Proactive IT reduces your risks, delivers peace of mind, and makes costs predictable. Never be nickle-and-dimed again… read more

Cloud Services

What is the Cloud? How can the Cloud benefit your business? Can Cloud help me save money? How do I get to the Cloud?… read more

IT Support

Does your business have full-time IT staff that are overwhelmed and need help? Would your IT support benefit from extra help and expertise? Proactive can help… read more

If any of your staff work remotely, you need to be on top of this

Remote and hybrid working is now normal for a lot of people. But a recent survey has found that, despite it being more than two years since many of us were forced to work from home, too many businesses still don’t have the right cyber security measures in place for...

Some employees won’t stop using apps that could be a security risk

It’s likely a lot of the applications and software tools you’re using now are different from the ones your business used before the pandemic. That’s because we’ve all had to make big adjustments to the way we communicate and collaborate. And to begin with, it may have...

Ever wondered if your apps are spying on you? Now you can find out.

It’s no secret that some applications are a little too interested in us and what we’re doing. We’ve all had this experience. You might be talking to a friend about a new product that you’d like to try. Or perhaps you’ve discussed somewhere you’d like to visit. Then...

What Our Customers Are Saying

“The saying ‘You get what you pay for’ is a valid one. Especially when it is backed up by fast response, and delivery of what is promised. Having had other IT companies over the years of our practice, I can truly say that we have never been in better hands.”

– Stuart Hodgeman, Ted A. Greve & Associates

If any of your staff work remotely, you need to be on top of this

If any of your staff work remotely, you need to be on top of this

Remote and hybrid working is now normal for a lot of people. But a recent survey has found that, despite it being more than two years since many of us were forced to work from home, too many businesses still don’t have the right cyber security measures in place for...

read more
Does Your IT Provider Understand Your Business Model? 

Does Your IT Provider Understand Your Business Model? 

Technology exists to support your business - not the other way around.   At Proactive IT, we understand this. It’s one of our key differentiators - because the truth is that most IT vendors out there are technologists through and through. They understand technology,...

read more
Some employees won’t stop using apps that could be a security risk

Some employees won’t stop using apps that could be a security risk

It’s likely a lot of the applications and software tools you’re using now are different from the ones your business used before the pandemic. That’s because we’ve all had to make big adjustments to the way we communicate and collaborate. And to begin with, it may have...

read more

Ever wondered if your apps are spying on you? Now you can find out.

It’s no secret that some applications are a little too interested in us and what we’re doing. We’ve all had this experience. You might be talking to a friend about a new product that you’d like to try. Or perhaps you’ve discussed somewhere you’d like to visit. Then...

Your business is losing hundreds of hours to spam every year

Spam emails. Everyone hates them. It’s not just the emotional pain of clearing spam from your inbox. Having to do that is a real productivity killer, too. A recent report found that each one of your employees could be losing up to 80 hours each year, thanks to...

At last! Google Chrome’s going to block disruptive notifications

When you’re browsing it can feel like you’re being bombarded with things other people want you to see. Not only do we have to click on permissions for cookies and tracking, but now a lot of websites ask for our permission to send us notifications. And while many of...

30 Minute Response Time

We promise a 30 minute response time for critical issues, compared to the industry standard 60 minutes.

FREE Second Opinion

In need of a review for your network & data security?
We can handle that…for FREE

Let's Talk

Look No Further

Let's start a conversation today

Contact Us

6211 Carmel Rd
Suite 201
Charlotte, NC 28226
Phone: 704-464-3075
Email: info@weareproactive.com