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We Are Proactive
Proactive IT prevents problems before they happen. We continually monitor our customer’s computers from our operations center.We identify and fix problems while they are still minor to make our customer’s IT environments reliable, secure and high-performing.
We Are Comprehensive
We provide a fast, efficient and dependable level of IT support that large corporations get from entire IT departments. Our well-trained technicians keep your IT infrastructure safe, secure and healthy with 24/7 monitoring, maintenance and management.
We Are Responsive
Proactive IT’s support desk, systems and procedures have been designed to ensure we are the most responsive IT company in the region. Our guaranteed 30 minute response to critical IT issues beats the industry
standard by half.
We Are Reliable
Proactive IT offers two levels of service to support the specific needs of a small and mid-size business. Our well-trained, professional and reliable technicians keep your IT infrastructure safe, secure and healthy with 24/7 monitoring, management and maintenance.
Are You Happy With Your IT Service Provider?
Call Us Today and Speak with a Live Person to Learn More About Our Range Of Services And Plans.
Our Services Help Small to mid-sized businesses minimize downtime and avoid unplanned IT expenses by focusing on Prevention, Procedures & Proactivity.
What Our Customers Are Saying
“The saying ‘You get what you pay for’ is a valid one. Especially when it is backed up by fast response, and delivery of what is promised. Having had other IT companies over the years of our practice, I can truly say that we have never been in better hands.”
– Stuart Hodgeman, Ted A. Greve & Associates
An Open Letter to My Clients and Colleagues: Sweating the Details Means Caring about Cybersecurity in 2020
Dear Clients and Colleagues, I’ve been talking about cybersecurity. A lot. If you thought we turned up the volume on cybersecurity-focused content and education in 2019, your observation was correct—we did. In 2020, our message isn’t changing....read more
You got an email from Microsoft. It’s assertive. It’s confident. And it’s talking about your business getting something called a Software Asset Management (SAM) engagement. What is a Microsoft SAM engagement? And how should you respond to the...read more
It should be surprising, but it’s not. If you haven’t heard yet, the North Carolina State Bar was hit by a ransomware attack. Our State Bar announced on Thursday, October 3 that (on September 30) ransomware had infected the Bar’s servers. According to the...read more
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