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Managed IT Services Disaster Recovery Data Protection Network Security Cloud Services IT Support

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We Are Proactive

Proactive IT prevents problems before they happen. We continually monitor our customer’s computers from our operations center.We identify and fix problems while they are still minor to make our customer’s IT environments reliable, secure and high-performing.

We Are Comprehensive

We provide a fast, efficient and dependable level of IT support that large corporations get from entire IT departments. Our well-trained technicians keep your IT infrastructure safe, secure and healthy with 24/7 monitoring, maintenance and management.

We Are Responsive

Proactive IT’s support desk, systems and procedures have been designed to ensure we are the most responsive IT company in the region. Our guaranteed 30 minute response to critical IT issues beats the industry
standard by half.

We Are Reliable

Proactive IT offers two levels of service to support the specific needs of a small and mid-size business. Our well-trained, professional and reliable technicians keep your IT infrastructure safe, secure and healthy with 24/7 monitoring, management and maintenance.

Are You Happy With Your IT Service Provider?

Call Us Today and Speak with a Live Person to Learn More About Our Range Of Services And Plans.

704-464-3075

Important Update for MS365 Users

Important Update for MS365 Users We've got an important update for Microsoft 365 users: prices are increasing in March!  This is Microsoft's first price increase in ten years - and it's expected to be an increase of about 20 - 40%, depending on which of their products...

Your Backup Software Probably Isn’t Providing What You Need. Here’s How to Know…

Your backup software probably isn’t providing what you need.    I know that’s a strong statement.   But it’s rooted in reality.   Too many companies think that their data is safe because they're using a backup tool. But their data is actually in peril, which could...

Looking for the Best Way to Use Microsoft Teams? Here Are 5 Tips for Success

I couldn’t do my work without Microsoft Teams.   After COVID-19 pushed us toward going remote, we began relying on Microsoft Teams for internal communication, collaboration on projects, and more. Today, this software is a go-to tool for Proactive IT.   Maybe you’d...

Core Services

Our Services Help Small to mid-sized businesses minimize downtime and avoid unplanned IT expenses by focusing on Prevention, Procedures & Proactivity.

Cyber Security

Proactive IT implements a robust, layered security methodology, to best secure your business network and intellectual property. Security is essential to your business. Hackers from China, Russia and elsewhere… read more

Disaster Recovery

Our customers enjoy 15-minute recovery from system failures and benefit from automatic, secure offsite backup of their data.  Can your current provider accomplish the same? … read more

Data Protection

Do your employees work remotely, use smartphones or tablets, or work from home on personal computers? Mobile devices and end-users are the most inadequately managed IT risks facing businesses today. … read more

Managed Services

Proactive IT reduces your risks, delivers peace of mind, and makes costs predictable. Never be nickle-and-dimed again… read more

Cloud Services

What is the Cloud? How can the Cloud benefit your business? Can Cloud help me save money? How do I get to the Cloud?… read more

IT Support

Does your business have full-time IT staff that are overwhelmed and need help? Would your IT support benefit from extra help and expertise? Proactive can help… read more

Most ransomware victims would pay up if attacked again

Ransomware is one of the fastest growing cyber-crimes in the world. Last year, 37% of businesses were victim to an attack. In case you didn’t know, a ransomware attack is where cyber criminals infiltrate your network (or device) and steal your data by encrypting it....

Is this the end of passwords… forever?

No-one likes passwords. Creating them. Remembering them. Typing them in. Your whole mood can change when an application you’re using suddenly logs you out, and you have to go through login all over again. It’s frustrating for everyone. So, here’s some very welcome...

Don’t Wait Until It’s Too Late to Discover That Your Data Backup Systems Aren’t Good Enough 

Backup systems are an important part of your business IT strategy, as you probably know.  If you don’t have excellent backups in place, your business could be severely disrupted in the event of a cyberattack, a hardware failure, a natural disaster, or anything of that...

What Our Customers Are Saying

“The saying ‘You get what you pay for’ is a valid one. Especially when it is backed up by fast response, and delivery of what is promised. Having had other IT companies over the years of our practice, I can truly say that we have never been in better hands.”

– Stuart Hodgeman, Ted A. Greve & Associates

At last! Google Chrome’s going to block disruptive notifications

At last! Google Chrome’s going to block disruptive notifications

When you’re browsing it can feel like you’re being bombarded with things other people want you to see. Not only do we have to click on permissions for cookies and tracking, but now a lot of websites ask for our permission to send us notifications. And while many of...

read more
Most ransomware victims would pay up if attacked again

Most ransomware victims would pay up if attacked again

Ransomware is one of the fastest growing cyber-crimes in the world. Last year, 37% of businesses were victim to an attack. In case you didn’t know, a ransomware attack is where cyber criminals infiltrate your network (or device) and steal your data by encrypting it....

read more
Is this the end of passwords… forever?

Is this the end of passwords… forever?

No-one likes passwords. Creating them. Remembering them. Typing them in. Your whole mood can change when an application you’re using suddenly logs you out, and you have to go through login all over again. It’s frustrating for everyone. So, here’s some very welcome...

read more

At last! Google Chrome’s going to block disruptive notifications

When you’re browsing it can feel like you’re being bombarded with things other people want you to see. Not only do we have to click on permissions for cookies and tracking, but now a lot of websites ask for our permission to send us notifications. And while many of...

Recognizing Email Fraud (Pictures of Phishing Examples)

Phishing emails are as predictable as the sunrise.   If I received a dollar for every fraudulent message forwarded to our team, I’d have more cash than Bill Gates.   Joking aside, I don’t foresee attacks slowing down for the businesses we serve. According to the FBI,...

Looking for the Best Way to Use Microsoft Teams? Here Are 5 Tips for Success

I couldn’t do my work without Microsoft Teams.   After COVID-19 pushed us toward going remote, we began relying on Microsoft Teams for internal communication, collaboration on projects, and more. Today, this software is a go-to tool for Proactive IT.   Maybe you’d...

30 Minute Response Time

We promise a 30 minute response time for critical issues, compared to the industry standard 60 minutes.

FREE Second Opinion

In need of a review for your network & data security?
We can handle that…for FREE

Let's Talk

Look No Further

Let's start a conversation today

Contact Us

6211 Carmel Rd
Suite 201
Charlotte, NC 28226
Phone: 704-464-3075
Email: info@weareproactive.com