IT Solutions Blog
Does Your IT Company Support Your Overall Business Strategy?
What kind of support do you get from your IT company? Are you paying top-tier prices but only receiving helpdesk assistance and routine antivirus management? Instead of seeing the big picture, is your vendor reactive and focused on short-term solutions? Your IT...
Are You Trapped in a Toxic Business Relationship with Your IT Company?
Are you trapped in a toxic business relationship with your current IT company? If you are, you’re not alone. This is a very real problem. Some IT providers are simply incompetent. The owners of these organizations may be good people, but they don’t know what...
Looking for the Best Way to Use Microsoft Teams? Here Are 5 Tips for Success
I couldn’t do my work without Microsoft Teams. After COVID-19 pushed us toward going remote, we began relying on Microsoft Teams for internal communication, collaboration on projects, and more. Today, this software is a go-to tool for Proactive IT. Maybe you’d...
Don’t Let the Headlines Scare You. You Can Prevent Ransomware.
Don’t let the headlines scare you. You can prevent ransomware. Maybe you’ve watched the NC State Bar and different firms land in the news. Maybe your firm has suffered from a ransomware attack. But whatever your experience, please know that your data isn’t doomed...
Tools for Working from Home: 2020 Christmas Gift Ideas from the Proactive IT Team
It’s been some months since the COVID-19 crisis began. Remote work is now mainstream. But on the other side of this transition, do your team members have everything needed for their at-home workspaces? If not, consider purchasing Christmas gifts that make your...
LastPass Tips: How to Effectively Use Our Favorite Password Management Tool
Coming up with secure and unique passwords for all your online services is no easy task. Keeping these passwords organized is an even taller order. LastPass is a powerful way to consolidate that pile of sticky notes, unsecure Excel files, and hard-to-remember...
Should You Pay a Ransom to Cybercriminals? My Take on the Legality Issue
Should you pay a ransom to cybercriminals? Is this action illegal? Before I answer that question, I will say that—legal or not—paying the bad guys is not normally a good idea. For starters, can we really trust them to keep their word? Who says they will decrypt your...
How to Make Password Management Easy and Secure
Do you know what proper password management looks like? In a nutshell, there are four best practices for keeping your passwords secure: Each account should have a unique password. Each password should be randomly generated. Each password should be regularly...
Meeting Your Billable Hours Goal Post-COVID-19: How Technology Can Help
Is your law firm on track to meet its billable hours goal? Or has working from home (WFH) begun to negatively affect profitability? As the president of an IT company that serves law firms, I understand the high value placed on productivity. While work ethic,...
How to Efficiently Search for an Email in Outlook
Do you know how to search for an email in Outlook efficiently? Or does this scenario sound familiar... It’s a busy Monday, and you need to find an email that John Doe sent a month ago. You type “John Doe” in the mailbox search...
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