IT Solutions Blog

Don’t Hire an IT Vendor Just Because You “Like” Them

Mar 15, 2022 | General, Network Security

Most small business owners, when they’re looking for a vendor to support their business, default to the old adage - “hire someone you know, like, and trust.” This is especially true here in Charlotte, North Carolina, which is where we operate - it’s a relationship...

Russia/Ukraine: Don’t panic. Prepare.

Mar 1, 2022 | General, Network Security

Hi All, I just finished up another large conference call with over 4000+ people from IT Services Providers around the country. Everyone is worried about what additional risks the war in Ukraine and the West’s responses against Russia poses to small business in the...

Important Update for MS365 Users

Jan 28, 2022 | Cloud Computing, General

Important Update for MS365 Users We've got an important update for Microsoft 365 users: prices are increasing in March! This is Microsoft's first price increase in ten years - and it's expected to be an increase of about 20 - 40%, depending on which of their products...

Should My Business Buy Cyber Insurance in 2022? 5 Facts to Know

Jan 4, 2022 | Business Continuity, General

Should your business buy cyber insurance in 2022? That’s a good question. And to give an answer, we’d need to have a conversation about your business and its unique risks—which is something a blog post can’t do. So, in lieu of sitting down with you, let...

How to Respond to a Security Breach: A Senior Network Engineer Explains

Dec 1, 2021 | Network Security

From the recent Robinhood incident to the Colonial Pipeline disaster, security compromises happen. Even with cybersecurity measures, your business can still experience loss. (For an example of what I’m talking about, read what happened to our client here.) Are...

What to Do after a Cyberattack: A Panel Discussion on Cyber Insurance and Incident Response

Nov 4, 2021 | Business Continuity, Network Security

"Should my business purchase cyber insurance?" "If I have cyber insurance, what should I do after a breach?" "What’s the role of my IT provider after an incident?" If you have questions like these, be sure to watch this webinar where David Short, Patrick O'Brien,...

10 Takeaways from My Conversation with CISA and the NCSA on Ransomware

Oct 19, 2021 | Business Continuity, Network Security

Last month, I participated in a panel discussion hosted by the National Cyber Security Alliance (NCSA). The topic of the day? Ransomware. Domingo Rivera from the Cybersecurity and Infrastructure Security Agency (CISA) and I had a great conversation. And...

Your Backup Software Probably Isn’t Providing What You Need. Here’s How to Know…

Sep 7, 2021 | Business Continuity, Cloud Computing, Managed IT, Network Security

Your backup software probably isn’t providing what you need. I know that’s a strong statement. But it’s rooted in reality. Too many companies think that their data is safe because they're using a backup tool. But their data is actually in peril, which could...

5 Signs You Should Expect More from Your Managed Service Provider

Jul 15, 2021 | Managed IT

Are you expecting enough from your managed service provider? Or—like the proverbial frog in the kettle—have you slowly grown accustomed to your business being neglected, disrupted, or even mistreated? In my opinion, some companies don’t have the...

“An Unprotected VPN Account”: The Achilles’ Heel of the Colonial Pipeline Fiasco

Jun 17, 2021 | Network Security

Why are North Carolina gas prices close to $3.00 a gallon as I release this blog? Some might say it’s the Colonial Pipeline ransomware attack. Fair enough. But based on a recently published Newsweek story, I think we can answer that question even...