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Burst Pipes on Christmas Day: A Real-Life Disaster Planning Case Study

by Steve Kennen | Sep 21, 2023 | Business Continuity

When a pipe burst in his office building on Christmas Day, Andrew Kromer had no idea that, eight months later, he would still be unable to move back into his office. The cascade of events set off by the flooding could have been devastating to his small business, but...
Be Proactive: Help Your Team Become More Productive

Be Proactive: Help Your Team Become More Productive

by Steve Kennen | Dec 1, 2022 | Business Continuity, General, Managed IT, Tech Tips

This is the second in our series of articles in which we examine how taking a proactive approach to your technology – and your business in general – makes your organization more secure, more sustainable, and more profitable.  Productivity is key to business...
Be Proactive: You Need a Plan for Disruption 

Be Proactive: You Need a Plan for Disruption 

by Steve Kennen | Nov 24, 2022 | Business Continuity, General, Managed IT, Network Security, Tech Tips

This is the first in our series of articles in which we examine how taking a proactive approach to your technology – and your business in general – makes your organization more secure, more sustainable, and more profitable.   Technology is essential to the...
It’s Time to Raise the Bar: Expect More from Your IT Provider 

It’s Time to Raise the Bar: Expect More from Your IT Provider 

by Steve Kennen | Nov 3, 2022 | Business Continuity, General, Managed IT

Earlier this year, I published a blog entry encouraging business owners not to choose their IT vendor simply because they personally like them. Business owners – especially here in Charlotte – often default to the old adage of doing business with people...
How to Help Your Employees Recognize Email Fraud (So You Don’t Get Phished!)  

How to Help Your Employees Recognize Email Fraud (So You Don’t Get Phished!)  

by Steve Kennen | Sep 30, 2022 | Business Continuity, Managed IT, Network Security, Tech Tips

Email is one of the major vulnerabilities that cybercriminals are using to attack small businesses in 2022.   And unfortunately, no matter how robust your cyber-defenses are, you can’t completely prevent human error. This means that human error represents one of the...
Multi-Factor Authentication Stops Most Cyber-Attacks Today. Have You Implemented it?  

Multi-Factor Authentication Stops Most Cyber-Attacks Today. Have You Implemented it?  

by Steve Kennen | Sep 15, 2022 | Business Continuity, Managed IT, Tech Tips

Earlier this year I had the opportunity to appear on a local radio show hosted by my friend Joe Vagnone.   Joe and I were talking about the current security environment and the various threats that small business owners need to be aware of (and prepared for!) today.  ...
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Latest Articles

  • How to Spot Cybersecurity Vulnerabilities in Your Business (Before Someone Else Does) May 29, 2025
  • The Ultimate Guide to Microsoft 365 Copilot April 21, 2025
  • Disaster Recovery in Charlotte: What Last Year’s CrowdStrike Outage Taught Businesses About IT Preparedness March 25, 2025
  • Cybersecurity Alert: Business Email Attacks Are on the Rise in Charlotte, NC  February 27, 2025
  • How Microsoft Windows Agent Arena is Transforming Business Productivity and Work Efficiency February 10, 2025
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