Are You Ready?
For an IT Company that
exceeds your expectations in
Managed IT Services
Disaster Recovery
Data Protection
Network Security
Cloud Services
IT Support
Let’s Start a Conversation
Current customers, please do not use this form for support requests! Instead please click here to request support.
We Are Proactive
Proactive IT prevents problems before they happen. We continually monitor our customer’s computers from our operations center.We identify and fix problems while they are still minor to make our customer’s IT environments reliable, secure and high-performing.
We Are Comprehensive
We provide a fast, efficient and dependable level of IT support that large corporations get from entire IT departments. Our well-trained technicians keep your IT infrastructure safe, secure and healthy with 24/7 monitoring, maintenance and management.
We Are Responsive
Proactive IT’s support desk, systems and procedures have been designed to ensure we are the most responsive IT company in the region. Our guaranteed 30 minute response to critical IT issues beats the industry
standard by half.
We Are Reliable
Proactive IT offers two levels of service to support the specific needs of a small and mid-size business. Our well-trained, professional and reliable technicians keep your IT infrastructure safe, secure and healthy with 24/7 monitoring, management and maintenance.
Are You Happy With Your IT Service Provider?
Call Us Today and Speak with a Live Person to Learn More About Our Range Of Services And Plans.
704-464-3075
Core Services
Our Services Help Small to mid-sized businesses minimize downtime and avoid unplanned IT expenses by focusing on Prevention, Procedures & Proactivity.
Cyber Security
Proactive IT implements a robust, layered security methodology, to best secure your business network and intellectual property. Security is essential to your business. Hackers from China, Russia and elsewhere… read more
Disaster Recovery
Our customers enjoy 15-minute recovery from system failures and benefit from automatic, secure offsite backup of their data. Can your current provider accomplish the same? … read more
Data Protection
Do your employees work remotely, use smartphones or tablets, or work from home on personal computers? Mobile devices and end-users are the most inadequately managed IT risks facing businesses today. … read more
Managed Services
Proactive IT reduces your risks, delivers peace of mind, and makes costs predictable. Never be nickle-and-dimed again… read more
Cloud Services
What is the Cloud? How can the Cloud benefit your business? Can Cloud help me save money? How do I get to the Cloud?… read more
IT Support
Does your business have full-time IT staff that are overwhelmed and need help? Would your IT support benefit from extra help and expertise? Proactive can help… read more
What Our Customers Are Saying
“The saying ‘You get what you pay for’ is a valid one. Especially when it is backed up by fast response, and delivery of what is promised. Having had other IT companies over the years of our practice, I can truly say that we have never been in better hands.”
– Stuart Hodgeman, Ted A. Greve & Associates
The CrowdStrike outage explained for Charlotte business owners and managers
On Friday July 19, 2024, a routine software update from CrowdStrike, a leading cyber security company, caused a major issue affecting an estimated 8.5 million Windows computers. Proactive IT does not use CrowdStrike software, so our customer networks were not...
New! A better way to find Chrome extensions
If you use Google Chrome, you’ll love this. Google has just rolled out a game-changing update that's going to make your browser more powerful than ever. It’s the revamped Chrome Web Store, featuring a fresh design and exciting new features. Now, if you're like me,...
Is app overload slowing down your team?
Ever had one of those days where you feel like your inbox is staging a coup against your productivity? You're not alone. In fact, a recent study revealed that 80% of our communications are still happening via email. Yes, despite all the apps, chat services, and...
FREE Second Opinion
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Look No Further
Let's start a conversation today
Contact Us
6211 Carmel Rd
Suite 201
Charlotte, NC 28226
Phone: 704-464-3075
Email: info@weareproactive.com