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We Are Proactive

Proactive IT prevents problems before they happen. We continually monitor our customer’s computers from our operations center.We identify and fix problems while they are still minor to make our customer’s IT environments reliable, secure and high-performing.

We Are Comprehensive

We provide a fast, efficient and dependable level of IT support that large corporations get from entire IT departments. Our well-trained technicians keep your IT infrastructure safe, secure and healthy with 24/7 monitoring, maintenance and management.

We Are Responsive

Proactive IT’s support desk, systems and procedures have been designed to ensure we are the most responsive IT company in the region. Our guaranteed 30 minute response to critical IT issues beats the industry
standard by half.

We Are Reliable

Proactive IT offers two levels of service to support the specific needs of a small and mid-size business. Our well-trained, professional and reliable technicians keep your IT infrastructure safe, secure and healthy with 24/7 monitoring, management and maintenance.

Are You Happy With Your IT Service Provider?

Call Us Today and Speak with a Live Person to Learn More About Our Range Of Services And Plans.

704-464-3075

5 Ways Proactive IT Protects Your Business When Disaster Strikes

Every business leader has experienced the stress of an unexpected IT failure. It might be a server crashing in the middle of a busy workday, a ransomware attack locking down critical files, or a storm knocking out power and leaving systems offline. In those moments,...

Can your business go green by switching to the cloud?

Cloud computing has quickly become a popular option for businesses that want to streamline their operations, reduce costs, and become more flexible. But are you swayed by the idea that cloud services are automatically better for the environment? Could the need to do...

Important Update for MS365 Users

Important Update for MS365 Users We've got an important update for Microsoft 365 users: prices are increasing in March!  This is Microsoft's first price increase in ten years - and it's expected to be an increase of about 20 - 40%, depending on which of their products...

Core Services

Our Services Help Small to mid-sized businesses minimize downtime and avoid unplanned IT expenses by focusing on Prevention, Procedures & Proactivity.

Network Security by Proactive IT in Charlotte, NC

Cyber Security

Proactive IT implements a robust, layered security methodology, to best secure your business network and intellectual property. Security is essential to your business. Hackers from China, Russia and elsewhere… read more

Managed IT Services by Proactive IT in Charlotte, NC

Disaster Recovery

Our customers enjoy 15-minute recovery from system failures and benefit from automatic, secure offsite backup of their data.  Can your current provider accomplish the same? … read more

Data Protection by Proactive IT in Charlotte, NC

Data Protection

Do your employees work remotely, use smartphones or tablets, or work from home on personal computers? Mobile devices and end-users are the most inadequately managed IT risks facing businesses today. … read more

Disaster Recovery by Proactive IT in Charlotte, NC

Managed Services

Proactive IT reduces your risks, delivers peace of mind, and makes costs predictable. Never be nickle-and-dimed again… read more

Cloud Services by Proactive IT in Charlotte, NC

Cloud Services

What is the Cloud? How can the Cloud benefit your business? Can Cloud help me save money? How do I get to the Cloud?… read more

IT Support by Proactive IT in Charlotte, NC

IT Support

Does your business have full-time IT staff that are overwhelmed and need help? Would your IT support benefit from extra help and expertise? Proactive can help… read more

5 Ways Proactive IT Protects Your Business When Disaster Strikes

Every business leader has experienced the stress of an unexpected IT failure. It might be a server crashing in the middle of a busy workday, a ransomware attack locking down critical files, or a storm knocking out power and leaving systems offline. In those moments,...

How to Spot Cybersecurity Vulnerabilities in Your Business (Before Someone Else Does)

Cyber threats are constantly evolving, but one thing remains the same: attackers don’t need to be smarter than your business, they just need you to miss something. Many business owners in Charlotte and across the Carolinas believe their systems are safe because they...

Disaster Recovery in Charlotte: What Last Year’s CrowdStrike Outage Taught Businesses About IT Preparedness

Remember last year’s CrowdStrike outage? It started like any other day, until suddenly, millions of computers went dark. Windows devices crashed worldwide. Airports descended into chaos. Companies lost access to their systems. Call centers, banks, and hospitals all...

What Our Customers Are Saying

“The saying ‘You get what you pay for’ is a valid one. Especially when it is backed up by fast response, and delivery of what is promised. Having had other IT companies over the years of our practice, I can truly say that we have never been in better hands.”

– Stuart Hodgeman, Ted A. Greve & Associates

5 Ways Proactive IT Protects Your Business When Disaster Strikes

5 Ways Proactive IT Protects Your Business When Disaster Strikes

Every business leader has experienced the stress of an unexpected IT failure. It might be a server crashing in the middle of a busy workday, a ransomware attack locking down critical files, or a storm knocking out power and leaving systems offline. In those moments,...

read more
10 Practical Ways to Use AI in Your Business

10 Practical Ways to Use AI in Your Business

You’ve probably seen the headlines about AI changing the way we work. Maybe you’ve even played around with tools like ChatGPT. But for most business owners and team leaders, the question isn’t what AI can do, it’s how to use it without making everything more...

read more

5 Ways Proactive IT Protects Your Business When Disaster Strikes

Every business leader has experienced the stress of an unexpected IT failure. It might be a server crashing in the middle of a busy workday, a ransomware attack locking down critical files, or a storm knocking out power and leaving systems offline. In those moments,...

10 Practical Ways to Use AI in Your Business

You’ve probably seen the headlines about AI changing the way we work. Maybe you’ve even played around with tools like ChatGPT. But for most business owners and team leaders, the question isn’t what AI can do, it’s how to use it without making everything more...

How to Spot Cybersecurity Vulnerabilities in Your Business (Before Someone Else Does)

Cyber threats are constantly evolving, but one thing remains the same: attackers don’t need to be smarter than your business, they just need you to miss something. Many business owners in Charlotte and across the Carolinas believe their systems are safe because they...

30 Minute Response Time

We promise a 30 minute response time for critical issues, compared to the industry standard 60 minutes.

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Contact Us

6211 Carmel Rd
Suite 201
Charlotte, NC 28226
Phone: 704-464-3075
Email: info@weareproactive.com