Are You Ready?

For an IT Company that
exceeds your expectations in

Managed IT Services Disaster Recovery Data Protection Network Security Cloud Services IT Support

Let’s Start a Conversation

Current customers, please do not use this form for support requests! Instead please click here to request support

N

We Are Proactive

Proactive IT prevents problems before they happen. We continually monitor our customer’s computers from our operations center.We identify and fix problems while they are still minor to make our customer’s IT environments reliable, secure and high-performing.

We Are Comprehensive

We provide a fast, efficient and dependable level of IT support that large corporations get from entire IT departments. Our well-trained technicians keep your IT infrastructure safe, secure and healthy with 24/7 monitoring, maintenance and management.

We Are Responsive

Proactive IT’s support desk, systems and procedures have been designed to ensure we are the most responsive IT company in the region. Our guaranteed 30 minute response to critical IT issues beats the industry
standard by half.

We Are Reliable

Proactive IT offers two levels of service to support the specific needs of a small and mid-size business. Our well-trained, professional and reliable technicians keep your IT infrastructure safe, secure and healthy with 24/7 monitoring, management and maintenance.

Are You Happy With Your IT Service Provider?

Call Us Today and Speak with a Live Person to Learn More About Our Range Of Services And Plans.

704-464-3075

Can your business go green by switching to the cloud?

Cloud computing has quickly become a popular option for businesses that want to streamline their operations, reduce costs, and become more flexible. But are you swayed by the idea that cloud services are automatically better for the environment? Could the need to do...

Important Update for MS365 Users

Important Update for MS365 Users We've got an important update for Microsoft 365 users: prices are increasing in March!  This is Microsoft's first price increase in ten years - and it's expected to be an increase of about 20 - 40%, depending on which of their products...

Your Backup Software Probably Isn’t Providing What You Need. Here’s How to Know…

Your backup software probably isn’t providing what you need.    I know that’s a strong statement.   But it’s rooted in reality.   Too many companies think that their data is safe because they're using a backup tool. But their data is actually in peril, which could...

Core Services

Our Services Help Small to mid-sized businesses minimize downtime and avoid unplanned IT expenses by focusing on Prevention, Procedures & Proactivity.

Cyber Security

Proactive IT implements a robust, layered security methodology, to best secure your business network and intellectual property. Security is essential to your business. Hackers from China, Russia and elsewhere… read more

Disaster Recovery

Our customers enjoy 15-minute recovery from system failures and benefit from automatic, secure offsite backup of their data.  Can your current provider accomplish the same? … read more

Data Protection

Do your employees work remotely, use smartphones or tablets, or work from home on personal computers? Mobile devices and end-users are the most inadequately managed IT risks facing businesses today. … read more

Managed Services

Proactive IT reduces your risks, delivers peace of mind, and makes costs predictable. Never be nickle-and-dimed again… read more

Cloud Services

What is the Cloud? How can the Cloud benefit your business? Can Cloud help me save money? How do I get to the Cloud?… read more

IT Support

Does your business have full-time IT staff that are overwhelmed and need help? Would your IT support benefit from extra help and expertise? Proactive can help… read more

Microsoft’s Sign-Out Saga: From Frustration to Functionality

Microsoft has been making headlines with its Windows 11 updates, and one recent tweak to the Start menu sparked widespread frustration. A seemingly small change had users asking, "Who thought this was a good idea?"  What Happened?  In an effort to simplify and...

Full Screen, Full Scam: Don’t Let This Malware Win

How careful are you with online security? You probably know the basics - avoid phishing emails, skip sketchy downloads, and don’t click suspicious links. But there’s a new player in the malware game, and it doesn’t just steal your details - it frustrates you into...

Five Steps to Protect Your Business from Spyware

Spyware is more than just a buzzword - it’s a serious and growing cybersecurity threat. Even tech giants like Google are sounding the alarm, warning about the “real-world harm” it can cause. But what is spyware exactly, and how can you protect your business from...

What Our Customers Are Saying

“The saying ‘You get what you pay for’ is a valid one. Especially when it is backed up by fast response, and delivery of what is promised. Having had other IT companies over the years of our practice, I can truly say that we have never been in better hands.”

– Stuart Hodgeman, Ted A. Greve & Associates

Microsoft’s Sign-Out Saga: From Frustration to Functionality

Microsoft’s Sign-Out Saga: From Frustration to Functionality

Microsoft has been making headlines with its Windows 11 updates, and one recent tweak to the Start menu sparked widespread frustration. A seemingly small change had users asking, "Who thought this was a good idea?"  What Happened?  In an effort to simplify and...

read more
Full Screen, Full Scam: Don’t Let This Malware Win

Full Screen, Full Scam: Don’t Let This Malware Win

How careful are you with online security? You probably know the basics - avoid phishing emails, skip sketchy downloads, and don’t click suspicious links. But there’s a new player in the malware game, and it doesn’t just steal your details - it frustrates you into...

read more
Five Steps to Protect Your Business from Spyware

Five Steps to Protect Your Business from Spyware

Spyware is more than just a buzzword - it’s a serious and growing cybersecurity threat. Even tech giants like Google are sounding the alarm, warning about the “real-world harm” it can cause. But what is spyware exactly, and how can you protect your business from...

read more

Microsoft’s Sign-Out Saga: From Frustration to Functionality

Microsoft has been making headlines with its Windows 11 updates, and one recent tweak to the Start menu sparked widespread frustration. A seemingly small change had users asking, "Who thought this was a good idea?"  What Happened?  In an effort to simplify and...

Full Screen, Full Scam: Don’t Let This Malware Win

How careful are you with online security? You probably know the basics - avoid phishing emails, skip sketchy downloads, and don’t click suspicious links. But there’s a new player in the malware game, and it doesn’t just steal your details - it frustrates you into...

3 ways AI makes almost any business task easier

In the fast evolving world of technology, business owners and managers like you are always on the lookout for the next big thing to give them a competitive edge. Have you considered how AI tools might be able to help? ChatGPT – or Generative Pretrained Transformer, if...

30 Minute Response Time

We promise a 30 minute response time for critical issues, compared to the industry standard 60 minutes.

FREE Second Opinion

In need of a review for your network & data security?
We can handle that…for FREE

Let's Talk

Look No Further

Let's start a conversation today

Contact Us

6211 Carmel Rd
Suite 201
Charlotte, NC 28226
Phone: 704-464-3075
Email: info@weareproactive.com