IT Solutions Blog
How to Spot Cybersecurity Vulnerabilities in Your Business (Before Someone Else Does)
Cyber threats are constantly evolving, but one thing remains the same: attackers don’t need to be smarter than your business, they just need you to miss something. Many business owners in Charlotte and across the Carolinas believe their systems are safe because they...
The Ultimate Guide to Microsoft 365 Copilot
If you’ve been hearing all the buzz about AI tools and wondering which ones are worth your time, Microsoft 365 Copilot is a great place to start. Whether you're a small business owner, a team lead, or just someone trying to reclaim your calendar, this guide will walk...
Disaster Recovery in Charlotte: What Last Year’s CrowdStrike Outage Taught Businesses About IT Preparedness
Remember last year’s CrowdStrike outage? It started like any other day, until suddenly, millions of computers went dark. Windows devices crashed worldwide. Airports descended into chaos. Companies lost access to their systems. Call centers, banks, and hospitals all...
Cybersecurity Alert: Business Email Attacks Are on the Rise in Charlotte, NC
Email is the backbone of modern business communications, a tool as indispensable as it is vulnerable. Yet as its importance grows, so does the sophistication of those seeking to exploit it. Business Email Compromise (BEC), a targeted and costly form of cybercrime, has...
How Microsoft Windows Agent Arena is Transforming Business Productivity and Work Efficiency
One Monday morning, a business executive logs in to find their inbox brimming with unread messages, their calendar cluttered with overlapping appointments, and an unexpected software update causing disruptions to critical workflows. It is a familiar scenario for...
Microsoft’s Sign-Out Saga: From Frustration to Functionality
Microsoft has been making headlines with its Windows 11 updates, and one recent tweak to the Start menu sparked widespread frustration. A seemingly small change had users asking, "Who thought this was a good idea?" What Happened? In an effort to simplify and...
Full Screen, Full Scam: Don’t Let This Malware Win
How careful are you with online security? You probably know the basics - avoid phishing emails, skip sketchy downloads, and don’t click suspicious links. But there’s a new player in the malware game, and it doesn’t just steal your details - it frustrates you into...
Five Steps to Protect Your Business from Spyware
Spyware is more than just a buzzword - it’s a serious and growing cybersecurity threat. Even tech giants like Google are sounding the alarm, warning about the “real-world harm” it can cause. But what is spyware exactly, and how can you protect your business from...
The CrowdStrike outage explained for Charlotte business owners and managers
On Friday July 19, 2024, a routine software update from CrowdStrike, a leading cyber security company, caused a major issue affecting an estimated 8.5 million Windows computers. Proactive IT does not use CrowdStrike software, so our customer networks were not...
Client Update: Our Solution to Recent Microsoft 365 Phishing Attacks
As described in a previous blog post, we have observed a concerning increase in successful phishing attacks against Microsoft 365 accounts that have MFA enabled and enforced. We have invested heavily in researching available options that will mitigate the risks posed...
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