IT Solutions Blog
Disaster Recovery in Charlotte: What Last Year’s CrowdStrike Outage Taught Businesses About IT Preparedness
Remember last year’s CrowdStrike outage? It started like any other day, until suddenly, millions of computers went dark. Windows devices crashed worldwide. Airports descended into chaos. Companies lost access to their systems. Call centers, banks, and hospitals all...
Cybersecurity Alert: Business Email Attacks Are on the Rise in Charlotte, NC
Email is the backbone of modern business communications, a tool as indispensable as it is vulnerable. Yet as its importance grows, so does the sophistication of those seeking to exploit it. Business Email Compromise (BEC), a targeted and costly form of cybercrime, has...
How Microsoft Windows Agent Arena is Transforming Business Productivity and Work Efficiency
One Monday morning, a business executive logs in to find their inbox brimming with unread messages, their calendar cluttered with overlapping appointments, and an unexpected software update causing disruptions to critical workflows. It is a familiar scenario for...
Microsoft’s Sign-Out Saga: From Frustration to Functionality
Microsoft has been making headlines with its Windows 11 updates, and one recent tweak to the Start menu sparked widespread frustration. A seemingly small change had users asking, "Who thought this was a good idea?" What Happened? In an effort to simplify and...
Full Screen, Full Scam: Don’t Let This Malware Win
How careful are you with online security? You probably know the basics - avoid phishing emails, skip sketchy downloads, and don’t click suspicious links. But there’s a new player in the malware game, and it doesn’t just steal your details - it frustrates you into...
Five Steps to Protect Your Business from Spyware
Spyware is more than just a buzzword - it’s a serious and growing cybersecurity threat. Even tech giants like Google are sounding the alarm, warning about the “real-world harm” it can cause. But what is spyware exactly, and how can you protect your business from...
The CrowdStrike outage explained for Charlotte business owners and managers
On Friday July 19, 2024, a routine software update from CrowdStrike, a leading cyber security company, caused a major issue affecting an estimated 8.5 million Windows computers. Proactive IT does not use CrowdStrike software, so our customer networks were not...
Client Update: Our Solution to Recent Microsoft 365 Phishing Attacks
As described in a previous blog post, we have observed a concerning increase in successful phishing attacks against Microsoft 365 accounts that have MFA enabled and enforced. We have invested heavily in researching available options that will mitigate the risks posed...
Phishing Attacks Are Becoming More Sophisticated: Here’s What You Need to Know
We've observed a concerning rise in successful phishing attacks leading to compromised email accounts. Quite simply, the bad guys are getting more and more sophisticated. To protect your organization, it is important that you remain informed and vigilant. Here’s what...
January 2024 Security Advisory: Watch for This Social Phishing Scam
Last week, one of our clients experienced an interesting phishing scam. Our client was not the “target” – in fact, the scam targeted job applicants seeking a position at our client’s company. And the scam was perpetrated using publicly-available information – no...
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