by Steve Kennen | Mar 30, 2021 | Managed IT
What kind of support do you get from your IT company? Are you paying top-tier prices but only receiving helpdesk assistance and routine antivirus management? Instead of seeing the big picture, is your vendor reactive and focused on short-term solutions? Your IT...
by Steve Kennen | Mar 11, 2021 | General, Managed IT, Uncategorized
Are you trapped in a toxic business relationship with your current IT company? If you are, you’re not alone. This is a very real problem. Some IT providers are simply incompetent. The owners of these organizations may be good people, but they don’t know what...
by Steve Kennen | Jan 26, 2021 | Managed IT, Network Security
Don’t let the headlines scare you. You can prevent ransomware. Maybe you’ve watched the NC State Bar and different firms land in the news. Maybe your firm has suffered from a ransomware attack. But whatever your experience, please know that your data isn’t doomed...
by Steve Kennen | Dec 15, 2020 | Tech Tips
It’s been some months since the COVID-19 crisis began. Remote work is now mainstream. But on the other side of this transition, do your team members have everything needed for their at-home workspaces? If not, consider purchasing Christmas gifts that make your...
by Steve Kennen | Nov 18, 2020 | Network Security
Should you pay a ransom to cybercriminals? Is this action illegal? Before I answer that question, I will say that—legal or not—paying the bad guys is not normally a good idea. For starters, can we really trust them to keep their word? Who says they will decrypt your...
