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Does Your IT Provider Sweat the Details? 

Does Your IT Provider Sweat the Details? 

by Stephen Kennen | Jul 21, 2022 | Business Continuity, General, Managed IT

Keeping your network safe and secure requires extreme attention to detail on the part of your IT support provider.  Network security boils down to a very high number of small, but mission-critical, processes and procedures which must be executed consistently....
Your Backup Software Probably Isn’t Providing What You Need. Here’s How to Know…

Your Backup Software Probably Isn’t Providing What You Need. Here’s How to Know…

by Stephen Kennen | Sep 7, 2021 | Business Continuity, Cloud Computing, Managed IT, Network Security

Your backup software probably isn’t providing what you need.    I know that’s a strong statement.   But it’s rooted in reality.   Too many companies think that their data is safe because they’re using a backup tool. But their data is actually in peril, which...
5 Signs You Should Expect More from Your Managed Service Provider

5 Signs You Should Expect More from Your Managed Service Provider

by Stephen Kennen | Jul 15, 2021 | Managed IT

Are you expecting enough from your managed service provider?   Or—like the proverbial frog in the kettle—have you slowly grown accustomed to your business being neglected, disrupted, or even mistreated?    In my opinion, some companies don’t have the...
Does Your IT Company Support Your Overall Business Strategy?

Does Your IT Company Support Your Overall Business Strategy?

by Stephen Kennen | Mar 30, 2021 | Managed IT

What kind of support do you get from your IT company?   Are you paying top-tier prices but only receiving helpdesk assistance and routine antivirus management? Instead of seeing the big picture, is your vendor reactive and focused on short-term solutions?      Your IT...
Are You Trapped in a Toxic Business Relationship with Your IT Company?

Are You Trapped in a Toxic Business Relationship with Your IT Company?

by Stephen Kennen | Mar 11, 2021 | General, Managed IT, Uncategorized

Are you trapped in a toxic business relationship with your current IT company?   If you are, you’re not alone.   This is a very real problem.   Some IT providers are simply incompetent. The owners of these organizations may be good people, but they don’t know what...
Don’t Let the Headlines Scare You. You Can Prevent Ransomware.

Don’t Let the Headlines Scare You. You Can Prevent Ransomware.

by Stephen Kennen | Jan 26, 2021 | Managed IT, Network Security

Don’t let the headlines scare you.   You can prevent ransomware.   Maybe you’ve watched the NC State Bar and different firms land in the news. Maybe your firm has suffered from a ransomware attack. But whatever your experience, please know that your data isn’t doomed...
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