by Stephen Kennen | Jul 15, 2021 | Managed IT
Are you expecting enough from your managed service provider? Or—like the proverbial frog in the kettle—have you slowly grown accustomed to your business being neglected, disrupted, or even mistreated? In my opinion, some companies don’t have the...
by Stephen Kennen | Mar 30, 2021 | Managed IT
What kind of support do you get from your IT company? Are you paying top-tier prices but only receiving helpdesk assistance and routine antivirus management? Instead of seeing the big picture, is your vendor reactive and focused on short-term solutions? Your IT...
by Stephen Kennen | Mar 11, 2021 | General, Managed IT, Uncategorized
Are you trapped in a toxic business relationship with your current IT company? If you are, you’re not alone. This is a very real problem. Some IT providers are simply incompetent. The owners of these organizations may be good people, but they don’t know what...
by Stephen Kennen | Jan 26, 2021 | Managed IT, Network Security
Don’t let the headlines scare you. You can prevent ransomware. Maybe you’ve watched the NC State Bar and different firms land in the news. Maybe your firm has suffered from a ransomware attack. But whatever your experience, please know that your data isn’t doomed...
by Stephen Kennen | Sep 22, 2020 | General, Managed IT, Uncategorized
Is your law firm on track to meet its billable hours goal? Or has working from home (WFH) begun to negatively affect profitability? As the president of an IT company that serves law firms, I understand the high value placed on productivity. While work ethic,...
by Stephen Kennen | Jan 7, 2020 | Managed IT, Network Security
Dear Clients and Colleagues, I’ve been talking about cybersecurity. A lot. If you thought we turned up the volume on cybersecurity-focused content and education in 2019, your observation was correct—we did. In 2020, our message isn’t changing....
