by Stephen Kennen | Mar 11, 2021 | General, Managed IT, Uncategorized
Are you trapped in a toxic business relationship with your current IT company? If you are, you’re not alone. This is a very real problem. Some IT providers are simply incompetent. The owners of these organizations may be good people, but they don’t know what...
by Stephen Kennen | Jan 26, 2021 | Managed IT, Network Security
Don’t let the headlines scare you. You can prevent ransomware. Maybe you’ve watched the NC State Bar and different firms land in the news. Maybe your firm has suffered from a ransomware attack. But whatever your experience, please know that your data isn’t doomed...
by Stephen Kennen | Sep 22, 2020 | General, Managed IT, Uncategorized
Is your law firm on track to meet its billable hours goal? Or has working from home (WFH) begun to negatively affect profitability? As the president of an IT company that serves law firms, I understand the high value placed on productivity. While work ethic,...
by Stephen Kennen | Jan 7, 2020 | Managed IT, Network Security
Dear Clients and Colleagues, I’ve been talking about cybersecurity. A lot. If you thought we turned up the volume on cybersecurity-focused content and education in 2019, your observation was correct—we did. In 2020, our message isn’t changing....
by Stephen Kennen | Jul 24, 2019 | Managed IT
The era of Windows 7 is quickly coming to a close. Microsoft is telling us that “Windows 7 support will end on January 14, 2020.” You can read the announcement I’m referring to for yourself, but here’s a quick summary: Next year, Microsoft is pulling the plug on...
by Stephen Kennen | Feb 20, 2019 | Managed IT
If I have learned anything over the past 20 years serving the IT needs of small businesses, it’s that the details matter. Without a process, systems, and discipline, “managed services” aren’t managed at all. I keep encountering business owners who pay a premium...
