IT Solutions Blog
5 Signs You Should Expect More from Your Managed Service Provider
Are you expecting enough from your managed service provider? Or—like the proverbial frog in the kettle—have you slowly grown accustomed to your business being neglected, disrupted, or even mistreated? In my opinion, some companies don’t have the...
“An Unprotected VPN Account”: The Achilles’ Heel of the Colonial Pipeline Fiasco
Why are North Carolina gas prices close to $3.00 a gallon as I release this blog? Some might say it’s the Colonial Pipeline ransomware attack. Fair enough. But based on a recently published Newsweek story, I think we can answer that question even...
Recognizing Email Fraud (Pictures of Phishing Examples)
Phishing emails are as predictable as the sunrise. If I received a dollar for every fraudulent message forwarded to our team, I’d have more cash than Bill Gates. Joking aside, I don’t foresee attacks slowing down for the businesses we serve. According to the FBI,...
HattonTech Has Joined the Proactive IT Family
We’re thrilled to announce that HattonTech has officially joined forces with Proactive IT! It’s a partnership that we’re very excited about, and it’s going to be a big step forward for all of our clients. The story starts all the way back in 2001 when Tim Hatton...
Does Your IT Company Support Your Overall Business Strategy?
What kind of support do you get from your IT company? Are you paying top-tier prices but only receiving helpdesk assistance and routine antivirus management? Instead of seeing the big picture, is your vendor reactive and focused on short-term solutions? Your IT...
Are You Trapped in a Toxic Business Relationship with Your IT Company?
Are you trapped in a toxic business relationship with your current IT company? If you are, you’re not alone. This is a very real problem. Some IT providers are simply incompetent. The owners of these organizations may be good people, but they don’t know what...
Looking for the Best Way to Use Microsoft Teams? Here Are 5 Tips for Success
I couldn’t do my work without Microsoft Teams. After COVID-19 pushed us toward going remote, we began relying on Microsoft Teams for internal communication, collaboration on projects, and more. Today, this software is a go-to tool for Proactive IT. Maybe you’d...
Don’t Let the Headlines Scare You. You Can Prevent Ransomware.
Don’t let the headlines scare you. You can prevent ransomware. Maybe you’ve watched the NC State Bar and different firms land in the news. Maybe your firm has suffered from a ransomware attack. But whatever your experience, please know that your data isn’t doomed...
Tools for Working from Home: 2020 Christmas Gift Ideas from the Proactive IT Team
It’s been some months since the COVID-19 crisis began. Remote work is now mainstream. But on the other side of this transition, do your team members have everything needed for their at-home workspaces? If not, consider purchasing Christmas gifts that make your...
LastPass Tips: How to Effectively Use Our Favorite Password Management Tool
Coming up with secure and unique passwords for all your online services is no easy task. Keeping these passwords organized is an even taller order. LastPass is a powerful way to consolidate that pile of sticky notes, unsecure Excel files, and hard-to-remember...
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